Last Updated: January 6, 2026

Precision Stone Design (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us, or use our services. It is designed to comply with applicable U.S. laws, including Illinois privacy laws, and the European Union General Data Protection Regulation (GDPR) where applicable.

  1. Scope and Applicability

This Privacy Policy applies to personal data we collect from:

  • Visitors to our website
  • Customers, prospects, and business partners
  • Individuals who contact us by phone, email, forms, or other communications

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, GDPR-specific rights and disclosures apply to you as described below.

  1. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

  • Name, company name
  • Email address, phone number, mailing address
  • Project details, design preferences, measurements, and specifications
  • Communications and inquiries
  • Billing and invoicing information (processed through third-party providers)

2.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, referring URLs, and usage data
  • Cookies and similar tracking technologies

2.3 Sensitive Information

We do not intentionally collect sensitive personal data (such as biometric data, health information, or government identifiers). Precision Stone Design does not collect biometric identifiers as defined under the Illinois Biometric Information Privacy Act (BIPA).

  1. How We Use Your Information

We use personal data for legitimate business purposes, including:

  • Providing and managing our services
  • Responding to inquiries and requests
  • Preparing quotes, designs, and project proposals
  • Performing contracts and fulfilling orders
  • Improving our website, services, and customer experience
  • Marketing and promotional communications (where permitted)
  • Legal compliance and risk management
  1. Legal Bases for Processing (GDPR)

For individuals subject to the GDPR, we process personal data based on one or more of the following legal bases:

  • Consent – where you have given explicit permission
  • Contractual necessity – to perform a contract or take steps at your request
  • Legitimate interests – to operate and improve our business
  • Legal obligation – to comply with applicable laws
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, understand user behavior, and support marketing efforts.

Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect information about how visitors use our website. Google Analytics uses cookies and similar technologies to collect and analyze information such as IP address, device type, browser, pages visited, and time spent on the site. This information is used to improve website performance and user experience. Google may process this data on our behalf and in accordance with its own privacy policies.

Marketing and Communications

We may use third-party email marketing platforms (such as Mailchimp or similar providers) to manage newsletters, promotional emails, and customer communications. These platforms process personal data on our behalf and only in accordance with our instructions and applicable data protection laws.

Customer Relationship Management (CRM)

We use customer relationship management (CRM) systems to manage inquiries, quotes, projects, and customer relationships. Personal data stored in our CRM is used solely for business operations, customer service, and contractual purposes.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the website.

  1. Disclosure of Information

We may share personal data with:

  • Service providers and contractors who assist with business operations
  • Analytics providers such as Google
  • Email marketing and CRM service providers
  • Payment processors, hosting providers, and IT service providers
  • Professional advisors (legal, accounting, insurance)
  • Government authorities where required by law

All service providers are contractually obligated to protect personal data and use it only for the purposes for which it was disclosed. We do not sell personal data.

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

  1. Your Rights

9.1 GDPR Rights (EEA/UK/Switzerland Residents)

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

9.2 Illinois and U.S. Residents

Under the Illinois Personal Information Protection Act (815 ILCS 530) and other applicable U.S. laws, Illinois residents may have the right to:

  • Request access to personal information we maintain about you
  • Request correction or deletion of your personal information, subject to legal and contractual limitations
  • Receive notice in the event of a data breach involving unsecured personal information
  • Opt out of marketing communications at any time

We comply with applicable data security and breach notification obligations under Illinois law. Requests may be subject to identity verification and applicable legal exemptions.

  1. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. Where required by GDPR, we use appropriate safeguards such as standard contractual clauses.

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

  1. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.

  1. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, without prior or further notice. Changes will become effective immediately upon posting the updated Privacy Policy on our website. The “Last Updated” date reflects the most recent revision.

  1. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Precision Stone Design
945 Lively Blvd
Elk Grove Village, IL 60007
United States

Email: info@precisionstonedesigns.com
Phone: (312) 940-3342

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.